BOSS Revolution Customer Support
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International calling
Calling app
What services are available through the BOSS Revolution Calling App?
The app can be used for international calling, including unlimited plans, international and domestic mobile top up.
We frequently update the app with performance improvements and new features, so be sure to download the app and get the most out of your BOSS Revolution account. You'll save even more with lower international rates and special offers just for app users!
Will the Calling App connect to my existing BOSS Revolution account?
Yes, the app is an extension of your existing International Calling account. Once you download and activate the app you can start making calls immediately, using your existing BOSS Revolution calling balance.
Does the BOSS Revolution Calling App replace my current mobile service provider or mobile calling plan?
The BOSS Revolution Calling App does not replace your current mobile service provider or plan. The app requires that you have a mobile data or Wi-Fi connection.
How do I install the BOSS Revolution Calling App on my Android phone?
Use this link to download the app from Google Play:
How do I install the BOSS Revolution Calling App on my iPhone?
Use this link to download the app from the App Store:
Can I use the BOSS Revolution Calling App when I am not in Germany?
Yes, you can use the BOSS Revolution Calling App when you travel internationally. All you need is Wi-Fi access with a strong internet connection. Unless international roaming is included in your domestic mobile plan, please make sure you turn off your cellular data to avoid roaming charges.
Can I access my contacts from the BOSS Revolution Calling App?
Yes, you can access all of the contacts stored in your phone's address book simply by tapping the Contacts button. You'll have one-tap calling to the people you call most.
Can I add funds directly in the BOSS Revolution Calling App?
Yes. Simply tap your balance on the BOSS Revolution Calling App menu and then choose the amount you want to fund.
You can also redeem a BOSS Revolution phone card in the app.
How do you protect my credit card information?
We take security and the confidentiality of our customers' personal information very seriously. All transactions in the BOSS Revolution Calling App are conducted according to the highest level of security standards and SSL encryption to prevent customer information from being intercepted. All card information is then encrypted a second time before being stored on our secure billing servers.
We recommend always using the most recent version of your Internet browser, so you can benefit from its latest security features and protect your online transactions.
Making Calls
How much does it cost to call with BOSS Revolution?
You can view BOSS Revolution calling rates in the app or on the website. In the app, just select a contact or dial a number and the per minute rate will be displayed. On the website, go to the home page, and choose a country to view the rates.
How do I sign up for BOSS Revolution International Calling?
You can sign up directly on www.bossrevolution.com or in our award-winning BOSS Revolution Calling App. It's free to download and features low international calling rates and special offers.
Calling plans
Do you offer unlimited plans?
Yes, download the BOSS Revolution Calling App to see a full list of unlimited plans or go to the home page on the website, choose a country and view the plans available.
Where can I purchase unlimited plans?
You can purchase unlimited plans directly in the BOSS Revolution Calling App.
Can I subscribe to an unlimited plan?
Yes, you can purchase a plan on a one-time basis or subscribe to be re-enrolled at the end of the plan term.
Adding funds
How do I add funds for International Calling?
Use this link to login and add funds to your BOSS Revolution account:
You can also add funds directly from the BOSS Revolution Calling App.
Mobile top-up
International mobile top-up
What is International Mobile Top Up?
BOSS Revolution International Mobile Top Up is a service that allows you to recharge the mobile phones of your loved ones abroad. Topping up a mobile phone is easy — all you need to know is your recipient's mobile service provider ("carrier") and mobile phone number.
Domestic Mobile top up
What is Domestic Mobile Top Up?
BOSS Revolution Domestic Mobile Top Up is a service that allows you to recharge prepaid mobile phones. Topping up a mobile phone is easy — all you need to know is your recipient's mobile service provider ("carrier") and mobile phone number.
Sending a mobile top up
How do I send an International Mobile Top Up?
The fastest, most convenient way to send international mobile top ups is with the BOSS Revolution Calling App. All it takes is a few taps — no need to enter your recipient's phone number. Download the app now
You can also register and send an international mobile top up online:
- Enter the international mobile phone number you'd like to top up
- Select a mobile service provider ("carrier")
- Select a top up amount
- Select a payment method
How do I send a Domestic Mobile Top Up?
Download the BOSS Revolution Calling App and send domestic mobile top ups with just a few taps or create your BOSS Revolution web account and do it right on the website.
How much can I top up at one time?
The amount of top up you can send will depend on your recipient's country and mobile service provider. When you order, you will be able to choose from a list of top up amounts.
How soon is a mobile top up sent?
We send your order immediately to the mobile phone service provider, who is responsible for processing the top up. Most top ups are delivered to the recipient instantly.
Occasionally a mobile service provider may experience a system delay that prevents a top up from being processed immediately. You and your recipient will both receive an SMS confirmation message when the top up has been completed successfully.
Why is my mobile top up order not being accepted?
When placing your order, be sure to select the correct mobile service provider ("carrier") for the mobile phone number you wish to top up. If you select the wrong carrier, the top up will not be processed.
Also, be sure you are topping up a prepaid mobile phone. Mobile top up cannot be done for phones that are on postpaid service plans.
What should I do if my recipient did not receive a mobile top up that I sent?
Please contact customer support and provide the details of your order: the transaction ID number and the recipient's mobile phone number, mobile service provider and country. Our support team will contact the mobile service provider about your top up.
Occasionally a mobile service provider may experience a system delay that prevents a top up from being processed immediately. If you have received a "Pending" notification in your transaction history, please wait until you receive final confirmation of your top up order status before contacting us.
My Account
Logging In
How do I login to my BOSS Revolution account?
- Go to the Login page.
- Enter your mobile phone number and press the "Get a code by SMS" button.
- On the next page, submit the 6-digit verification code sent in the SMS message.
- Check your email inbox. You should receive an email that contains a login link. Click on the link to access your account.
Managing My Account
How do I update information in my account?
Use these links to login and access specific account information:
How do I view my transaction history?
Use this link to login and view your transaction history:
Managing My Payment Options
What credit and debit cards do you accept?
- Visa (credit, debit and prepaid cards)
- Mastercard (credit, debit and prepaid cards)
- American Express
- Discover
How do I update my card information?
Use this link to login and update your card information:
What is Auto Recharge?
Auto Recharge is a convenient feature that ensures you always have funds for your International Calling service. It will automatically recharge your International Calling account when your balance falls below €3.
Use this link to login and manage your Auto Recharge settings:
How does BOSS Revolution protect my card information?
We take security and the confidentiality of our customers' personal information very seriously. All online transactions are conducted according to the highest level of security standards and SSL encryption to prevent customer information from being intercepted. All card information is then encrypted a second time before being stored on our secure billing servers.
We recommend always using the most recent version of your Internet browser, so you can benefit from its latest security features and protect your online transactions.